Intake & TriageMissed-Call Response
Maintenance request triage for property managers
Tenant requests come in by text, portal or after-hours call. An AI assistant asks follow-up questions, asks for photos, sorts the request as emergency, urgent or routine using the company's rules, gives basic troubleshooting where safe (e.g. GFCI reset, breaker check), and creates a work order assigned to the right vendor.
Property Management · high complexity