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Queen City Agents

AI agents for Dental in the Charlotte area

Reminders, recall, and new-patient calls. HIPAA-ready vendors only.

5 use cases

Review Management

Automatic Google review requests after every completed job

When a job is marked complete and paid, the customer gets a short text (and email backup) asking for a Google review with a direct link. Unhappy responses go to the owner privately so they can fix things. Every customer gets the same request, as Google's policy requires.

HVAC · Plumbing · Home Services · Dental · Auto Repair · Contractors & Remodelers · Med Spas & Salons · low complexity

Reputation & Local PresenceReview Management

AI-drafted replies to every Google review, approved in one tap

New Google reviews are pulled automatically. AI drafts a specific reply in the owner's voice, mentioning details from the review, and sends it to the owner by email or Slack to approve, edit or reject. Approved replies are posted to Google Business Profile.

Restaurants · Dental · HVAC · Home Services · Auto Repair · Med Spas & Salons · Contractors & Remodelers · medium complexity

Appointment Booking & Reminders

Two-way appointment reminders, confirmations and same-day waitlist fill

Patients get text reminders they can reply to (C to confirm, R to reschedule). When someone cancels, the system texts patients on the ASAP list offering the opening, first come first served, and writes the booking back to the practice management system.

Dental · Med Spas & Salons · Medical & Chiropractic · low complexity

Lead Follow-UpAppointment Booking & Reminders

Recall and reactivation campaigns for overdue patients

A monthly job pulls patients who are overdue for hygiene or have unscheduled treatment, then sends a personalized text and email sequence with a booking link. Responses go to the front desk for scheduling.

Dental · Med Spas & Salons · low complexity

Missed-Call ResponseAppointment Booking & Reminders

AI receptionist for new-patient calls and overflow

An AI voice agent picks up when the front desk is busy or closed. It answers common questions (hours, location, insurance networks accepted, parking), collects new-patient details and books into allowed slots or creates a callback task. Clinical questions always go to staff.

Dental · Med Spas & Salons · Medical & Chiropractic · medium complexity

One practical AI use case a month, for Charlotte-area businesses.