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Queen City Agents

AI agents for Restaurants in the Charlotte area

Phones ring during the rush, and reviews shape every new guest's decision.

3 use cases

Reputation & Local PresenceReview Management

AI-drafted replies to every Google review, approved in one tap

New Google reviews are pulled automatically. AI drafts a specific reply in the owner's voice, mentioning details from the review, and sends it to the owner by email or Slack to approve, edit or reject. Approved replies are posted to Google Business Profile.

Restaurants · Dental · HVAC · Home Services · Auto Repair · Med Spas & Salons · Contractors & Remodelers · medium complexity

Missed-Call ResponseAppointment Booking & Reminders

AI phone host for reservations, hours and takeout questions

During service, an AI voice host answers the phone. It handles reservations through OpenTable or Resy, answers questions about hours, parking, the menu, allergens (from an approved list) and private dining, and texts takeout or catering links, so staff can stay with guests in the room.

Restaurants · medium complexity

Reputation & Local Presence

Review monitoring and weekly sentiment digest for restaurants

Google, Yelp and TripAdvisor reviews are pulled into one place. AI tags each one by theme (wait time, a specific dish, staff, cleanliness, price) and sends the owner a short weekly digest: what's improving, what's slipping, and which reviews need a reply today.

Restaurants · Med Spas & Salons · Auto Repair · medium complexity

One practical AI use case a month, for Charlotte-area businesses.