Status updates and repair approvals eat front-desk time. Customers want a text, not a callback.
When a call goes unanswered, the caller gets a text within a minute ('Sorry we missed you, this is {Company}. What can we help with?'). An AI assistant handles the first few replies, asks for the job details, and gives the lead to a person or a booking link.
Plumbing · HVAC · Home Services · Contractors & Remodelers · Auto Repair · low complexity
When a job is marked complete and paid, the customer gets a short text (and email backup) asking for a Google review with a direct link. Unhappy responses go to the owner privately so they can fix things. Every customer gets the same request, as Google's policy requires.
HVAC · Plumbing · Home Services · Dental · Auto Repair · Contractors & Remodelers · Med Spas & Salons · low complexity
New Google reviews are pulled automatically. AI drafts a specific reply in the owner's voice, mentioning details from the review, and sends it to the owner by email or Slack to approve, edit or reject. Approved replies are posted to Google Business Profile.
Restaurants · Dental · HVAC · Home Services · Auto Repair · Med Spas & Salons · Contractors & Remodelers · medium complexity
Google, Yelp and TripAdvisor reviews are pulled into one place. AI tags each one by theme (wait time, a specific dish, staff, cleanliness, price) and sends the owner a short weekly digest: what's improving, what's slipping, and which reviews need a reply today.
Restaurants · Med Spas & Salons · Auto Repair · medium complexity
Customers get text updates at each stage (checked in, inspected, waiting on approval, parts ordered, ready). The digital inspection with photos goes out by text, and AI writes the explanation in plain English so the service advisor spends less time on the phone.
Auto Repair · low complexity