Voice agents, missed-call text-back, overflow and after-hours answering, so callers get a response instead of voicemail.
An AI voice agent answers calls when the office is closed. It sorts true emergencies (no heat, no AC in summer heat, gas smell) from routine requests, collects the address and system details, books routine work into open slots, and pages the on-call tech for emergencies.
HVAC · Plumbing · Electrical · medium complexity
When a call goes unanswered, the caller gets a text within a minute ('Sorry we missed you, this is {Company}. What can we help with?'). An AI assistant handles the first few replies, asks for the job details, and gives the lead to a person or a booking link.
Plumbing · HVAC · Home Services · Contractors & Remodelers · Auto Repair · low complexity
An AI voice agent picks up when the front desk is busy or closed. It answers common questions (hours, location, insurance networks accepted, parking), collects new-patient details and books into allowed slots or creates a callback task. Clinical questions always go to staff.
Dental · Med Spas & Salons · Medical & Chiropractic · medium complexity
During service, an AI voice host answers the phone. It handles reservations through OpenTable or Resy, answers questions about hours, parking, the menu, allergens (from an approved list) and private dining, and texts takeout or catering links, so staff can stay with guests in the room.
Restaurants · medium complexity
Calls and web chats outside office hours are answered by an AI or AI-plus-human intake service. It collects the matter type, key dates, opposing party names (for conflict checks) and contact details, books a consultation if the matter fits the firm's practice areas, and politely refers out if it doesn't. No legal advice.
Law Firms · medium complexity
Tenant requests come in by text, portal or after-hours call. An AI assistant asks follow-up questions, asks for photos, sorts the request as emergency, urgent or routine using the company's rules, gives basic troubleshooting where safe (e.g. GFCI reset, breaker check), and creates a work order assigned to the right vendor.
Property Management · high complexity